Privacy Policy

Last Updated: August 16, 2026

Utopia Roots respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, and protected when you visit or make a purchase through our website.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

Your name
Email address
Billing and shipping address
Phone number, when provided
Order and transaction information
Information you provide when contacting us
Device, browser, and website usage information

Payment information is processed through the payment providers available through our Wix website. We do not directly store your complete credit or debit card information.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Communicate with you about your purchases
Operate and improve our website
Prevent fraud and maintain website security
Comply with applicable legal obligations
Send promotional communications when you have consented to receive them

Wix and Third-Party Services

Our website is hosted through Wix. Wix and other third-party service providers may process certain information necessary to operate the website, process payments, provide analytics, fulfill orders, or deliver other services.

These third parties may have their own privacy policies governing how they process your information.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, improve the user experience, and support marketing or analytics where applicable.

You may be able to control cookies through your browser settings or the cookie preferences available on our website.

Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers when necessary to operate our business, including payment processors, website providers, shipping or fulfillment partners, analytics providers, and other services used to complete your order.

We may also disclose information where required by law or when reasonably necessary to protect our rights, customers, or business.

Data Security

We take reasonable measures to protect personal information. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your information.

To make a privacy-related request, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements. The latest version will be posted on this page.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Utopia Roots
Email: HELLO@UTOPIAROOTS.ET